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Brian O'Connell

Brian O'Connell

Founder, Zapacard

20 years, three companies and one patent spent helping businesses increase their customer retention rates.

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Over the last 20 years I have been focused on using technology to help physical businesses to understand their customers and encourage them to return.

I am currently the owner of a start-up that helps businesses retain customers through Facebook Messenger. This includes a loyalty and feedback aspect.

I developed my first loyalty platform 12 years ago and used that to help implement local-shopping initiatives in a number of towns.

Prior to that I developed and patented a survey software system that I used to provide customer survey systems to businesses.

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