Benjamin Dell
Founder, HeySummit
An event reminder email does more than nudge someone who already registered. It helps them remember why they signed up, find the right link, understand the time zone, prepare for the session, and know what happens if they bought a ticket, upgraded to VIP, or need replay access later.
That is why a useful reminder sequence is part copywriting and part event operations. The copy can be simple, but the details have to be correct: date, time, join link, calendar link, ticket access, speaker/session context, support route, and the next best action.
Use the templates below for webinars, online summits, paid workshops, hybrid events, and replay-based events. If you still need copy for the first invitation before someone registers, start with these event invitation email examples. This guide focuses on what happens after registration.
There is no single perfect timing plan for every event. A paid multi-day summit needs more context than a 45-minute webinar, and a VIP workshop needs different details from a free community session. Start with this sequence, then adjust based on event length, audience familiarity, and how much preparation attendees need.
| Send time | Email type | Primary goal | Must include | Best CTA |
|---|---|---|---|---|
| Immediately after registration or purchase | Confirmation | Confirm the attendee is registered and show the next step. | Event name, date, time zone, ticket or registration status, calendar link, and support contact. | Add to calendar |
| About one week before | Value reminder | Remind attendees why the event matters and what they will get. | Agenda highlights, speaker/session tease, preparation note, and any share/referral prompt. | View the agenda |
| One day before | Logistics reminder | Remove uncertainty before the event starts. | Join link, start time, time zone, access requirements, ticket/VIP notes, and support route. | Open your event page |
| One hour before | Final reminder | Get attendees into the right place at the right time. | Short timing reminder, direct join link, one practical preparation note, and support contact. | Join the event |
| 10 to 15 minutes before, if useful | Final call | Catch people who are ready but distracted. | Very short message, start time, direct link, and what to do if access fails. | Join now |
| After the session | No-show or replay follow-up | Help people who missed the live session take the next step. | Replay access, replay window, ticket restrictions, key resources, and next CTA. | Watch the replay |
Before you write clever subject lines, make sure every reminder answers the basic attendee questions. Where do I go? When does it start in my time zone? What did I sign up for? Do I need a ticket, password, account, or calendar invite? Who do I contact if something does not work?
For most online events, include:
That last point matters. A reminder email is not a newsletter. Do not ask the reader to register, share, join, upgrade, watch a video, and read three announcements in the same message. Choose the action that fits the moment.
Send this immediately after someone registers or buys a ticket. The goal is confidence: they should know the registration worked and what to do next.
Subject line options
Template
Hi [First Name],
You are registered for [Event Name]. We are looking forward to seeing you there.
Date: [Date]
Time: [Start time and time zone]
Where to join: [Event page or join link]Add the event to your calendar here: [Calendar link]
If you have any questions before the event, reply to this email or contact us at [Support email].
See you soon,
[Organizer name]
Paid ticket variant: add a short line after the registration details: "Your [Ticket Name] ticket is confirmed. This ticket includes [access summary], and you can view your event access here: [attendee link]."
Why this works: it avoids turning the confirmation into a sales message. The attendee gets proof of registration, calendar access, and a route back to the event.
The one-week reminder is about motivation. The attendee may not remember the exact promise that made them register, so reconnect the event to the outcome they want.
Subject line options
Template
Hi [First Name],
[Event Name] is coming up on [Date], and we wanted to send a quick reminder so you can plan ahead.
During the event, you will learn [Outcome 1], [Outcome 2], and [Outcome 3]. We will also be joined by [Speaker or session highlight], who will cover [specific topic].
Your event details:
- Date: [Date]
- Time: [Start time and time zone]
- Agenda: [Agenda link]
- Calendar: [Calendar link]
If you know someone who would benefit from this session, you can share the registration page here: [Share link]
We will send the final access details before the event starts.
Use a share prompt only when it makes sense. If the event is a paid workshop, VIP cohort, private member session, or restricted partner event, skip the public share link and focus on preparation.
The day-before reminder is operational. This is where you remove ambiguity around time zones, join links, tickets, and what attendees should have ready.
Subject line options
Template
Hi [First Name],
[Event Name] starts tomorrow. Here are the details you will need.
Start time: [Date and time zone]
Join here: [Event page or direct join link]
Agenda: [Agenda link]
Support: [Support email or help link]Before the event starts, please [preparation step: check your login, download the worksheet, submit a question, install the webinar app, or review the agenda].
If you purchased a paid ticket or VIP pass, your access includes [ticket-specific access]. You can view your ticket details here: [Attendee account or ticket link]
We will send one short reminder before the event begins.
If your event has multiple sessions, do not rely on one generic link unless the event page clearly routes people to the right place. A multi-session summit should send attendees to a clear agenda or attendee dashboard, not a mystery link.
The final reminder should be short. At this point, the attendee does not need your full event pitch again. They need the link and the confidence that they are in the right place.
Subject line options
Template
Hi [First Name],
[Event Name] starts in [one hour / 15 minutes].
Join here: [Join link]
If the link does not open, use this event page instead: [Event page]
We recommend joining a few minutes early so you have time to check your audio and video setup.
See you there,
[Organizer name]
For a webinar or workshop, this is a good place to send people to a direct join link. For a summit or conference with several sessions, use the event agenda or attendee page so people can choose the right session.
Paid attendees need everything a free attendee needs, plus confidence about what they bought. If the ticket includes VIP workshops, replay access, bonus resources, community access, or tier-specific sessions, spell that out before the event begins.
Subject line options
Template
Hi [First Name],
This is a reminder that your [Ticket Name] ticket for [Event Name] is confirmed.
Your ticket includes:
- [Included access 1]
- [Included access 2]
- [Included access 3]
You can access your ticket and event details here: [Attendee access link]
If you are joining the VIP session, it begins at [VIP time and time zone]. Please use this link: [VIP session link or attendee page]
Replay access will be available [replay timing and window], according to your ticket access.
If anything looks wrong with your ticket, reply to this email or contact [Support email] before the event starts.
This is also where your operations setup matters. If ticket access, replay windows, and VIP sessions live in separate tools, every reminder becomes a manual reconciliation job. With custom event emails connected to the event workflow, organizers can keep attendee communication closer to registration, ticketing, and access rules.
Do not send speakers and partners the same reminder you send attendees. They need different information: arrival time, role, assets, promo links, session instructions, sponsor deliverables, or affiliate tracking details.
Subject line options
Template
Hi [First Name],
Thanks again for being part of [Event Name]. Here are the details for your role.
Your session or role: [Session / sponsor / affiliate / partner role]
Arrival or deadline: [Date, time, and time zone]
Where to go: [Speaker dashboard, green room, partner page, or asset link]
What to prepare: [Slides, bio, offer, link, question prompts, or promo asset]If anything has changed, please contact [Owner name] at [Owner email] today so we can update the event page and attendee reminders.
Speaker and partner reminders are especially important for summit-style events because contributor details affect the public agenda, attendee expectations, and promotional workflow. Keep these messages separate from attendee reminders so no one misses the operational details.
A no-show follow-up is not the same as a generic thank-you email. It should help people who missed the live session understand what they can still access and what deadline, ticket rule, or next step applies.
Subject line options
Template
Hi [First Name],
We missed you at [Event Name], but you can still catch up.
Replay link: [Replay link or event content page]
The replay is available until [Replay deadline], and your access depends on [ticket, registration, membership, or VIP rule].
If you want the fastest way to get value from the session, start with [specific timestamp, resource, worksheet, or takeaway].
Next step: [Watch the replay / book a demo / download the worksheet / register for the next session]
If replay access is part of your monetization strategy, make the rules clear before and after the live event. HeySummit's on-demand content workflow is designed for organizers who want events and replays to keep creating value after the live date.
Templates are useful, but they are only half the workflow. The best event reminder sequence depends on accurate event data: who registered, what ticket they bought, which sessions they can access, what time zone they are in, and whether replay access applies.
At minimum, map each reminder to a trigger:
This is where an event platform is different from a generic email tool. A generic ESP can send a sequence, but the organizer still has to connect the event page, ticketing tool, webinar link, replay access, and attendee list. Event reminder emails work better when they are part of the same operational system as registration, access, reminders, replays, and reporting.
If you want to go deeper on the automation concept, this guide to automated event emails explains how event-triggered messages fit into the broader attendee workflow. For the broader attendance strategy, use these reminder templates alongside the tactics in this guide to increase webinar attendance.
Before you turn on the sequence, run a quick QA pass from the attendee perspective. Register with a test email, buy a low-value or test ticket if paid access is involved, click every link, open the calendar invite, check mobile formatting, and confirm that the support route is visible.
Use this short checklist:
A good reminder sequence should make the event feel calm before it starts. Attendees know where to go. Paid attendees know what they bought. Speakers and partners know what they need to do. Organizers are not manually patching broken links across a stack of disconnected tools.
If you want that communication tied to the rest of the event workflow, see how HeySummit works across registration, ticketing, custom emails, video integrations, replay access, and reporting.
HeySummit is the easiest way for creators and educators to grow their audience, authority and revenue with professional online events created in minutes, not weeks.
Share this article on:
Loading feed...
Start Building Your Thriving Community
Join thousands of creators and educators using HeySummit to host impactful events and grow their audience. Start your free trial today, no credit card required.